At Skill Academy India, we strive to deliver the best quality education and services. This Refund & Cancellation Policy outlines the conditions under which students may request a refund or cancellation.

By enrolling in our courses or using our services, you agree to this policy.

1. General Policy

• All course fees paid are non-refundable and non-transferable, except in special circumstances mentioned below.

• Students are advised to read course details carefully before making payment.

• Refunds (if applicable) will be processed to the original payment method only.

2. Situations Eligible for Refund

Refunds may be approved under the following cases:

1. Duplicate Payment – If you accidentally make a double payment for the same course.

2. Technical Error – If your payment is deducted but course access is not provided, and we are unable to resolve the issue.

3. Course Cancellation by Skill Academy India – If we cancel/postpone a course due to unforeseen circumstances and you do not wish to enroll in another course.

3. Situations Not Eligible for Refund

Refunds will not be provided in the following cases:

• If you have already accessed/downloaded course materials or attended live/recorded sessions.

• If you fail to complete the course or attend classes due to personal reasons (health, travel, exams, etc.).

• If you are dissatisfied with course content after accessing it (as free demo/previews are available before purchase).

• Internship and placement services, once availed, are non-refundable.

4. Refund Request Procedure

• Students must raise a refund request within 7 days of payment by emailing us at support@skillacademyindia.com with proof of payment.

• All refund requests will be reviewed by our Accounts Team.

• Approved refunds will be processed within 7–10 working days.

5. Course Cancellation / Transfer

• Students may request to transfer enrollment to another course (of equal or higher value) within 7 days of purchase, subject to approval.

• Any difference in fee for a higher-value course must be paid additionally.

• No cancellation or transfer request will be accepted after course access has been used.

6. Physical Products (Certificates/Books)

• Printed certificates or study materials once shipped cannot be refunded.

• If received in a damaged or defective condition, students may request a replacement within 48 hours of delivery with photo proof.

7. EMI/Installments

• For courses purchased through EMI or installment plans, refunds will not be issued once the first installment is paid.

• Failure to complete installment payments may lead to suspension of course access.

8. Dispute Resolution

• Any refund disputes will be resolved in accordance with Indian consumer protection laws.

• Our decision on refunds will be final and binding.

9. Contact Us

For any queries regarding refunds or cancellations, please contact:

📧 support@skillacademyindia.com